Shipping policy
Thank you for choosing SLE – Performance Without the Markup.
We strive to ensure that your order arrives quickly and safely. Please review our shipping policy carefully.
Order Processing
- Orders are processed within 1-2 business days of receipt, excluding weekends and holidays.
- Custom or special-order items may require additional processing time as indicated at the time of purchase.
Shipping Methods
- We offer various shipping options through trusted carriers such as UPS, FedEx, USPS, and DHL.
- Shipping costs and estimated delivery dates are calculated at checkout based on the selected shipping method and destination.
Domestic Shipping
- Domestic orders typically arrive within 5-8 business days from the date of shipment.
- Expedited shipping options are available for an additional fee and are selectable at checkout.
Shipment Tracking
- Once your order ships, you will receive a tracking number via email.
- Use this tracking number to monitor your shipment directly through the carrier's website.
Lost or Damaged Shipments
- If your order arrives damaged, please notify us within 72 hours of delivery, providing photographic evidence of the damage.
- In case of lost shipments, contact our support team to assist with locating your package or initiating a claim with the carrier.
Incorrect Shipping Information
- Please ensure your shipping address is correct at the time of purchase. SLE is not responsible for delays or losses resulting from incorrect or incomplete shipping information.
- Additional shipping fees may apply for orders returned due to incorrect addresses.
Questions?
For any questions regarding shipping, please reach out to our support team:
Phone: +1 7035071766
Email: help@sleperformance.com
Address: 8419 Terminal Rd Unit E, Lorton, VA 22079, USA
Support Hours:
Mon to Fri: 9:00 AM to 5:30 PM
Thank you for trusting SLE – where performance meets transparency.