Shipping policy

Thank you for choosing SLE – Performance Without the Markup.

We strive to ensure that your order arrives quickly and safely. Please review our shipping policy carefully.

Order Processing

  • Orders are processed within 1-2 business days of receipt, excluding weekends and holidays.
  • Custom or special-order items may require additional processing time as indicated at the time of purchase.

Shipping Methods

  • We offer various shipping options through trusted carriers such as UPS, FedEx, USPS, and DHL.
  • Shipping costs and estimated delivery dates are calculated at checkout based on the selected shipping method and destination.

Domestic Shipping

  • Domestic orders typically arrive within 5-8 business days from the date of shipment.
  • Expedited shipping options are available for an additional fee and are selectable at checkout.

Shipment Tracking

  • Once your order ships, you will receive a tracking number via email.
  • Use this tracking number to monitor your shipment directly through the carrier's website.

Lost or Damaged Shipments

  • If your order arrives damaged, please notify us within 72 hours of delivery, providing photographic evidence of the damage.
  • In case of lost shipments, contact our support team to assist with locating your package or initiating a claim with the carrier.

Incorrect Shipping Information

  • Please ensure your shipping address is correct at the time of purchase. SLE is not responsible for delays or losses resulting from incorrect or incomplete shipping information.
  • Additional shipping fees may apply for orders returned due to incorrect addresses.

Questions?

For any questions regarding shipping, please reach out to our support team:

Phone: +1 7035071766

Email: help@sleperformance.com

Address: 8419 Terminal Rd Unit E, Lorton, VA 22079, USA

Support Hours:
Mon to Fri: 9:00 AM to 5:30 PM

Thank you for trusting SLE – where performance meets transparency.