Refund policy

Thank you for choosing SLE – Performance Without the Markup.

We aim to ensure complete customer satisfaction with every purchase. Please review our policy carefully before initiating a return.

Products must be returned within 15 days from the date of delivery.
Defective products must be returned within 21 days from the date of delivery.
Items must be unused, uninstalled, undamaged, and in their original packaging.
Custom or special-order products are not eligible for return, unless defective or incorrect.

Contact our customer support at help@sleperformance.com with your order number, reason for return, and relevant photos (if applicable).
Our team will review your request and, if approved, provide you with a Return Merchandise Authorization (RMA) number.
Clearly label the package with your RMA number and ship the item to the provided address.

Refunds will be processed to the original payment method within 5-7 business days after we receive and inspect the returned item.
Shipping and handling charges are non-refundable unless the return is due to an error made by SLE or a defective product.

If you received a defective or incorrect product, we offer an exchange at no additional cost. Please notify us immediately upon receipt.

A restocking fee of 15% may apply to returns not resulting from defective or incorrect products. This fee covers handling, repackaging, and administrative costs.

Inspect your shipment immediately upon arrival.
If products arrive damaged or defective, notify us within 72 hours to qualify for replacement or refund.

For any questions regarding returns or refunds, please reach out to our support team:

Phone: +1 7035071766

Email: help@sleperformance.com

Address: 8419 Terminal Rd Unit E, Lorton, VA 22079, USA

Support Hours:
Mon to Fri: 9:00 AM to 5:30 PM

Thank you for trusting SLE – where performance meets transparency.

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